Open Letter to AAOC Members
We have received many compliments over the years for our service to our apartment owner accounts. Recently, we received the following letter that expressed the feelings of one of those owners.
Dear Mr. Hendrie,
We have appreciated your company’s outstanding service since we became insured through PHD Insurance Brokers. When you surveyed our building before even getting quotes on the insurance, we were dumbfounded. No one had ever taken the time to do this even after we had bought the insurance. By knowing our property, you were able to select the insurance company that best fit our needs. This whole concept was refreshing to us.
We also appreciated the explanation of the coverages, the deductibles and other features of our policy. Some of those I had never really understood. Now that I do understand them, it will be easier in the future to compare quotes I receive.
Whenever we have the opportunity to recommend your company, we will do so. I would urge them to get a quote and compare the service and quote against what they are now receiving elsewhere. It’s no wonder that I have heard so many good comments from other members of the AAOC that also have their insurance through you.
Thank you so much,
Jim H.Share This: